Bexar County and beyond
Service areas
Calls come in from all over San Antonio and from six neighboring cities. Every city runs its water, sewer and permits a little differently, so each one has its own page.
Cities
Neighboring cities
Leon ValleyCity-run water and sewer; the sewer line from your house to the main is yours.ZIP 78238
HelotesThe City owns no utilities: SAWS handles water and sewer.ZIP 78023
Universal CityThe City supplies water and sewer; plumbing and roofing work need permits.ZIP 78148CiboloTwo water providers: the City of Cibolo or Green Valley SUD, depending on your address.ZIP 78108BoerneCity utility; it maintains the lines up to the meter and to the cleanout.ZIP 78006, 78015New BraunfelsNew Braunfels Utilities runs water and sewer; drywall patching needs no permit.ZIP 78130, 78132San Antonio
Inside the city limits
In San Antonio itself, water and sewer belong to SAWS (210-704-SAWS (7297)) and permits come from Development Services at the One Stop on S. Alamo Street. See SAWS pipes and backups for who owns which line.
Calls are taken from every San Antonio ZIP code. Tell the contractor your address and they will confirm they take work there.
Leak, flood, smoke or mold
Talk it through with a San Antonio restoration contractor
Say where the water came from, which rooms it reached and roughly when it started. The contractor on the line can tell you what an inspection would look at and what they charge for it.
Water where it shouldn't be? Make one call.
The call goes to an independent restoration contractor that takes work in your part of Bexar County or the nearby suburbs.
Call (210) 750-1322Calls may be recorded for quality. How the line is paid: referral disclosure. What is kept: privacy.