Boerne · ZIP 78006, 78015
Water damage help in Boerne, TX
Leak, burst pipe, sewage, storm water, smoke or mold in Boerne? Call and you are put through to an independent restoration contractor that takes jobs there.
Boerne
Local contacts and rules
Who maintains what
The City owns the water line from the main to the meter and the sewer line from the main to the point of connection, typically a cleanout near the front property line (Water/Wastewater).
Sewer backed up?
The City asks you to call Customer Service first, (830) 249-9511. Weekends, holidays and after hours: (830) 248-1633.
Permits
Through the My Government Online portal; permitting questions (830) 248-1529 (permits page).
City offices
447 N. Main St., Boerne, TX 78006.
About Boerne
Boerne, with about 24,000 people (Census 2025 estimate), runs its own water and wastewater utility, with customer care at 447 N. Main Street.
Boerne's own utility draws a clear line: its pipes run to the meter and to the cleanout, and everything on the house side is the owner's. If sewage backs up, the City wants a call before anything else so it can check its side.
Services
What the contractors handle
- Water Damage RestorationAny leak that soaked floors, walls or cabinets: water out, structure dried, materials replaced.
- Water Extraction & Structural DryingStanding water pulled out, then air movers and dehumidifiers until the readings say dry.
- Burst & Frozen PipesA pipe split in a freeze or a fitting let go: stop the water, then dry the wall cavities and floors.
- Flash Flood & Flooded Home CleanupRising water came in under doors: muddy floors, wet drywall and contaminated contents.
- Sewage Backup CleanupToilets or tubs backing up: contaminated water removed, surfaces sanitized, wet materials replaced.
- Storm & Roof Leak Water DamageStains spreading on the ceiling or wet attic insulation after a storm.
- Water Heater & Appliance LeaksWater heater, washer, dishwasher, fridge line or AC drain: find the wet areas and dry them.
- Fire & Smoke DamageSoot, smoke odor and the water used to put the fire out.
- Mold Remediation (Licensed)Mold after a leak: referrals to firms with a Texas mold remediation license.
Nearby
Other areas
Leak, flood, smoke or mold
Talk it through with a San Antonio restoration contractor
Say where the water came from, which rooms it reached and roughly when it started. The contractor on the line can tell you what an inspection would look at and what they charge for it.
Water where it shouldn't be? Make one call.
The call goes to an independent restoration contractor that takes work in your part of Bexar County or the nearby suburbs.
Call (210) 750-1322Calls may be recorded for quality. How the line is paid: referral disclosure. What is kept: privacy.