New Braunfels · ZIP 78130, 78132
Water damage help in New Braunfels, TX
Leak, burst pipe, sewage, storm water, smoke or mold in New Braunfels? Call and you are put through to an independent restoration contractor that takes jobs there.
New Braunfels
Local contacts and rules
Water and sewer
New Braunfels Utilities. NBU does not do plumbing or leak repairs; it points customers to a licensed plumber or leak detection specialist (NBU leak detection).
NBU numbers
830.629.8400 on weekdays; after hours 830.629.4628.
Permits
Needed to alter or repair a building or to change plumbing, electrical, gas or mechanical systems. Cabinets, floor coverings, painting and interior drywall repair are listed as not needing one (Building Permits).
Development Services
550 Landa St., New Braunfels, TX 78130; (830) 221-4041, option 1.
About New Braunfels
New Braunfels is the largest city on this list, about 122,500 people (Census 2025 estimate).
Under the City's rules, homeowners may do construction work on their own homestead, but most water damage jobs still split two ways: a licensed plumber for the leak and a restoration contractor for the drying. Interior drywall repair needs no permit; plumbing changes do.
Services
What the contractors handle
- Water Damage RestorationAny leak that soaked floors, walls or cabinets: water out, structure dried, materials replaced.
- Water Extraction & Structural DryingStanding water pulled out, then air movers and dehumidifiers until the readings say dry.
- Burst & Frozen PipesA pipe split in a freeze or a fitting let go: stop the water, then dry the wall cavities and floors.
- Flash Flood & Flooded Home CleanupRising water came in under doors: muddy floors, wet drywall and contaminated contents.
- Sewage Backup CleanupToilets or tubs backing up: contaminated water removed, surfaces sanitized, wet materials replaced.
- Storm & Roof Leak Water DamageStains spreading on the ceiling or wet attic insulation after a storm.
- Water Heater & Appliance LeaksWater heater, washer, dishwasher, fridge line or AC drain: find the wet areas and dry them.
- Fire & Smoke DamageSoot, smoke odor and the water used to put the fire out.
- Mold Remediation (Licensed)Mold after a leak: referrals to firms with a Texas mold remediation license.
Nearby
Other areas
Leak, flood, smoke or mold
Talk it through with a San Antonio restoration contractor
Say where the water came from, which rooms it reached and roughly when it started. The contractor on the line can tell you what an inspection would look at and what they charge for it.
Water where it shouldn't be? Make one call.
The call goes to an independent restoration contractor that takes work in your part of Bexar County or the nearby suburbs.
Call (210) 750-1322Calls may be recorded for quality. How the line is paid: referral disclosure. What is kept: privacy.